Returns

Snatch My Waist Shapewear Policies

Make sure to review the size chart before ordering. All products have a size chart on the product page. THERE ARE NO REFUNDS OR EXCHANGES ON UNDERGARMENTS DUE TO HEALTH AND HYGIENE REASONS.  If you return these items on your own, you will not be refunded. We cannot accept them.  If you need to return other items, you must email  within 72 hours of receiving the item to arrange return.  The customer is responsible for return shipping.  Your purchase will be refunded less the shipping charge. To exchange and item, visit the exchanges page. Sales receipt is required upon return to receive credit or exchange.

Clearance

There are no exchanges or refunds on clearance items. All sales are final.

If you experience discomfort, discontinue use immediately.  Order within the size chart. Ordering extremely small or reducing your waist extremely small is not recommended and can be dangerous.

Store Credit

Our policy lasts 72 hours after receipt. If 72 hours have passed since delivery, unfortunately we can’t offer you a refund or exchange.   We can offer you a store credit.  The customer is responsible for return shipping.  Your credit will be for the amount of the order less the shipping charge. Please email info@snatchmywaist.com with your order number and tracking of the returned garment. Upon receipt, the garment will be inspected and must be in the same condition as received to be issued a store credit. Store credit expires 90 days of aging. May not be used in conjunction with promo codes.

Returns

Our policy lasts 72 hours after receipt. If 72 hours have passed since delivery, unfortunately we can’t offer you a refund or exchange.  See the Store Credit policy above. If you are within the 72 hour period, you may be eligible for a return, your item must be unused and in the same condition and packaging that you received it. Several types of goods are exempt from being returned. All undergarments may not be returned. Please order the correct size according to the size chart. To complete your return, email sales@snatchmywaist.com.

NO REFUNDS OR EXCHANGES ON CLEARANCE ITEMS.

Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed less the shipping fee, and your payment will automatically be refunded to your credit card or original method of payment, within 3-5 business days.

Late or Missing Refunds (if applicable):
If you haven’t received a refund yet, contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at sales@snatchmywaist.com.

Sale Items (if applicable):
Only regular priced items may be refunded, unfortunately sale and clearance items cannot be refunded.

Exchanges (if applicable):
Visit the Exchanges page for information.

Shipping:
We ship Monday – Friday. Items are shipped per the shipping method chosen at checkout. Tracking emails are sent at the time of shipment. Please allow 24 hours for tracking to update with the carrier.

Taxes:

We have prepared this sales tax policy statement to explain to you when and why we collect sales tax on your purchases.

IMPORTANT NOTICE: Even if we do not collect sales tax from you, you may owe sales tax on your purchase. Unless you live in Alaska, Delaware, Montana, New Hampshire, or Oregon, your state most likely requires purchasers to report and pay tax on all purchases that are not taxed at the time of sale. The tax may be reported and paid on your individual income tax return or by filing a consumer use tax return. For more information, please visit your state’s department of revenue website.

SNATCH MY WAIST SHAPEWEAR COLLECTS SALES TAX in states where we have physical presence (or nexus), including Alabama.

SNATCH MY WAIST SHAPEWEAR DOES NOT COLLECT SALES TAX in any state NOT listed above because Snatch My Waist Shapewear is not required to collect sales or use tax in these states.